Technical Support Specialist - Pathology Laboratory Diagnostics

  • Job Reference: TC7773
  • Date Posted: 31 January 2020
  • Recruiter: TRS Consulting
  • Location: North East
  • Salary: On Application
  • Sector: Engineering
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: Tom Coombe
  • Telephone: 07967 673861

Job Description

Technical Support Specialist (Pathology / Laboratory Diagnostics)

Competitive Salary + Bonus + Healthcare + Pension + Full Product Training

The Company - Technical Support Specialist (Pathology / Laboratory Diagnostics)

My client is part of one of the largest medical and laboratory equipment suppliers in the world. This instantly recognisable brand leader supplies a wide range of innovative diagnostic based laboratory systems to the healthcare sector and offers 'best in class' solutions across their range of products and systems. Supported by a truly multi-national 'blue-chip' technology group, their commitment to investment in Research and Development is second to none in their industry, ensuring that they remain a market leader. At the core of their business lie product innovation, excellent customer service and good people.

The Role - Technical Support Specialist (Pathology / Laboratory Diagnostics)

Following expansion, they seek to recruit a technically motivated and customer focused Technical Support Specialist, responsible for the service and breakdown repair on a wide range of sophisticated medical and laboratory diagnostics systems, utilised within pathology departments, NHS laboratories and clinical chemistry environments. You will be involved in the training and development of laboratory employees, application support and preventative maintenance on a range of clinical chemistry and immunoassy diagnostic systems. 

In this challenging and highly rewarding role you will visit customer sites and provide customers with valuable solutions for troubleshooting. You will liaise with a whole host of external customer contacts, including Laboratory Managers and Laboratory Technicians from within the NHS and a range of private independent scientific organisations and laboratories.

Your Background - Technical Support Specialist (Pathology / Laboratory Diagnostics)

To succeed in this exciting role, you must be able to demonstrate a competent background as a field service engineer or biomedical scientist with extensive experience working with immunoassy and clinical chemistry pathology lab analysers, including autoimmune diagnostics, immunology, biochemistry, haematology, histology, microbiology and immunodiagnostics systems. You should have superb customer facing skills and be keen to deliver excellence in customer service on a daily basis. A qualification in engineering, electronics or a science based subject is also essential, to a minimum of ONC level. 

The Benefits - Technical Support Specialist (Pathology / Laboratory Diagnostics)

In return, my client is offering a fantastic remuneration and benefits package, including competitive basic salary, car, bonus, excellent benefits including healthcare and pension, and the opportunity to progress within a truly global market leading organisation.

This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and / or an employment business.